Privacy and Cookies

At Pinkhot we take your privacy very seriously. This Privacy Policy explains how we use any personal information we collect about you and your rights to access the personal information we hold about you.

When you set up an account on pinkhot.co.uk, place an order, enter any competition, promotion or prize draw or sign up for our newsletter we may collect your name, date of birth, address, email address, telephone number, mobile number and a password. This is stored securely on our website database.

We use your information for the following purposes:

  • To serve website content to you
  • To handle orders, deliver products and process payments and refunds.
  • To communicate with you about your orders.
  • To update our records and generally maintain your account with us.
  • If you contact us, we may keep a record of that correspondence and your contact details.
  • If you consent, to notify you of products or special offers that may be of interest to you.
  • To enter you in any competition, promotion or prize draw and for the purposes explained in the terms and conditions applicable to the competition, promotion or prize draw

We take credit card security extremely seriously and we are committed to protecting your privacy. As such we will only use the information collected to deal with your order and to enable us to provide the best service possible. When you buy goods from us, we ask for information such as your name, e-mail address, delivery address, contact details and credit/debit card details so that we can fulfil your orders as efficiently as possible. We do not keep a record of your credit card details. All transactions are handled securely through PayPal.

At no time will your credit card details be knowingly transmitted by us in an unsafe manner.
We never disclose customer details to a third party.

If you subscribe to our newsletter your email address will only be used by us to inform you of any new products and/or special offers. Should you wish to unsubscribe at any time, please do so by clicking on the relevant link.

Cookies
Cookies are small files of letters and numbers that are downloaded onto your computer or mobile phone or other handheld device when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer/device. If you would like to learn more about cookies in general and how to manage them you can visit www.allaboutcookies.org.

What Cookies does Pinkhot use?

We use a Google Analytics cookie on our website to record website usage. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone, we do not make any attempt to find out the identities of those visiting our website, and we do not share this information with anyone.